Statement of Account CAMS and KFintech

Statement of Account (SOA): CAMS & KFintech

Module: Broker Portal, Client Portal, Mobile App
Navigation path: Folio Lookup > SOA icon (beside the folio) > Request SOA

What is a Statement of Account (SOA)?

A Statement of Account (SOA) is the statement for an investor’s folio, generated by the RTA (CAMS or KFintech). You can request it for any folio from the SOA popup in Folio Lookup. How quickly you get it depends on which RTA services the folio’s AMC. The SOA file is directly from cams and Kfintech and not generated from our portal

How to request an SOA

1. Go to Folio Lookup.
2. Click the SOA icon beside the folio.
3. In the SOA popup, select period (Since Inception, Current FY, Previous FY, Custom)
4. click Request SOA.

What happens next depends on the RTA, as explained below.

SOA for CAMS folios

For CAMS folios, the SOA is not available instantly. It has to be ordered from CAMS first. Now edge 360 and fundsnet credentials are not required.

On the web portal

1. Click Request SOA in the SOA popup. An SOA request is placed with CAMS and the WBR7A file is ordered.
2. CAMS usually sends the file within a few minutes.
3. Once received, you can get the SOA in either of two ways:
   • Go to Data Management > Downloads, or
   • Click Request SOA again for the same folio. The file opens directly.

On the mobile app

1. Tap Request SOA. A message says the SOA has been ordered and asks you to check after some time.
2. Once the file is received, tap the SOA download icon to get the file directly.

24-hour availability

A CAMS SOA file is available for 24 hours only. After that, you need to request it from CAMS again by clicking Request SOA.

SOA for KFintech folios

For KFintech folios, the SOA is available instantly. Click Request SOA in the SOA popup and the SOA opens directly. The flow is the same on the web portal and the mobile app.

Related Questions:

FAQs: Statement of Account

Q1. Where can I find the SOA option for a folio?
Go to Folio Lookup and click the SOA icon beside the folio. The SOA popup has the Request SOA button.

Q2. I clicked Request SOA but the statement didn’t open. Why?
The folio is probably serviced by CAMS. CAMS SOAs are ordered from CAMS and take a few minutes to arrive. Check Data Management > Downloads after a few minutes, or click Request SOA again.

Q3. How long does it take to get a CAMS SOA?
Usually a few minutes after you click Request SOA.

Q4. Where do I find the CAMS SOA after requesting it?
On the web portal, go to Data Management > Downloads, or click Request SOA again for the same folio. On the mobile app, tap the SOA download icon.

Q5. What is the WBR7A file?
It is the file ordered from CAMS when you request an SOA for a CAMS folio.

Q6. My CAMS SOA was available yesterday but not today. Why?
CAMS SOA files are available for 24 hours only. Click Request SOA to order it again.

Q7. Is the SOA for KFintech folios instant?
Yes. Click Request SOA and the SOA opens directly, on both the web portal and the mobile app.

Q8. The app says “SOA ordered, check after sometime.” What should I do?
This is a CAMS folio. Wait a few minutes, then tap the SOA download icon to get the file.

Q9. Do I need to visit Downloads for KFintech SOAs?
No. The KFintech SOA opens directly when you click Request SOA.

Q10. Why does the SOA open instantly for some folios but not for others?
It depends on the RTA. KFintech folios open instantly. CAMS folios need the file to be ordered from CAMS first, which takes a few minutes.

Q11. Do I need to update my CAMS Edge360 or KFintech FundsNet credentials to view or download a Statement of Account?
No. Edge360 and FundsNet credentials are no longer needed for the Statement of Account. The option to update these credentials has been removed from the portal.

Q12. Where do I update Edge360 and FundsNet credentials for the Statement of Account?
You don’t need to. These credentials are no longer required for the Statement of Account, and the option to update them has been removed from the portal.