InvestWell Helpdesk

Below Features were released during the week:

1. Sync button for BSE:

• We have added a Sync button in the BSE section for Admin login users so that they can sync the BSE data as and when required.

• The sync button is available separately in the Profile list, Mandate list, and Cease SIP menu. When a Sync request is given from here the system will update the respective ARNs data after sometime.

• Sync request has to be given separately for each of the 3 screens mentioned above. A request to sync can be given only once a day.

• Below are the steps to be taken to sync BSE data on investwell:

Login to investwell >> invest online BSE >> Profile list >> Sync.

2. CAS Import - TDS:

• We have started to update the TDS Amount from the CAS file now for Dividend and Redemption transactions

• TDS imported from the CAS file will be displayed in the Transaction statement, Capital Gain report, and Dividend report as well.

• Below are the steps to be followed in-order to update the CAS file:

Login to investwell >> data management >> CAS import >> select client and enter password >> click on upload and select the CAS file

• Below are the steps to view the  report:

Login to investwell >> go to client dashboard >> transaction (TDS column is available here)

3. Portfolio Valuation Report - Excel Unformatted:

• We have updated our Portfolio Valuation Excel Unformatted report to include the client name in the other asset section.

• This was earlier not available in the report.

• Below are the steps to be taken in order to generate the report:

Login to investwell >> go to client dashboard >> reports >> Portfolio valuation >> Excel unformatted

4. Joint Holder Name:

• While creating IIN/UCC/CAN, incase of joint mode of holding system will auto-pick up the joint holder’s name from KRA once the user inputs the PAN number wherein the KYC is verified.

• Below are the steps to create IIN/UCC/CAN:

Login to investwell >> Invest online NSE/BSE/MFU >> Profile list >> Create IIN/UCC/CAN.

5. Asset Allocation Report - Mobile View:

• The formatting of the asset allocation report for mobile browsers has been updated to make it user-friendly for our broker.

• With this, they will be able to navigate and understand the details in the report easily.

• Below are the steps to be taken to generate the asset allocation report.

Login to investwell >> go to client dashboard >> reports >> asset allocation.

Bugs were resolved during the week:

1. BSE MFI credentials:

• The system was not allowed users to enter only MFI credentials. MFD Credentials have now been made not mandatory in our BSE Credentials section.

• Below are the steps to be followed to update the BSE credentials:

Login to investwell >> settings >> BSE credentials.

2. Portfolio Valuation PDF - Mobile Application:

• While downloading the Portfolio Valuation Report in PDF from the mobile application, the Purchase value column was missing.

• This has now been fixed and correct reports are getting downloaded from applications.

3. Model Portfolio PDF:

• When the Model Portfolio is downloaded in PDF, earlier we used to round off the ratios in the report.

• This has been fixed to show the ratios upto 2 decimals.

• Below are the steps to be used to generate the model portfolios

Login to investwell >> Utilities >> Model Portfolio >> select Model >> Portfolio Analysis.

4. Alert Report - Upcoming Birthdays:

• While downloading the Alert Report for Upcoming Birthdays in Excel, the date of birth column was blank.

• This issue has now been fixed

• Below are the steps to view the Alert Reports:

Login to investwell >> Business Analytics >> Alert Reports >> Upcoming Birthdays >> Select date range.

5. BSE Cease Option:

• While initiating the cease transaction of SIP from BSE, the investwell system used to get auto-logged off.

• This issue has been now resolved.

• Below are the steps to be taken in order to cease a SIP:

Login to investwell >> invest online BSE >> cease SIP >> search client and click on apply >> click on the cease button on the extreme right of the SIP you want to cease.

6. Send of WhatsApp Option:

• The send on WhatsApp option available in the reports section was earlier triggering bank reports.

• This issue has been fixed and proper reports are getting triggered now to the clients.

• Below are the steps to be taken to send reports on WhatsApp:

Login to investwell >> go to client dashboard >> reports >> select your report >> select view type as PDF >> send on WhatsApp.

Note: WhatsApp web has been linked to your Chrome before using this option.

7. Sign-in WIth Google:

• There was an issue while login into the investwell application while using sign-in with the Google option.

• This issue has now been resolved.

8. IIN / UCC not available Section:

• When you go to the Profile list of NSE / BSE there is a toggle IIN / UCC not available.

• This option gives a list of those client profiles wherein UCC / IIN is not created.

• When you click on complete IIN / UCC here, the details are auto-filled based on the folio details of the client.

• This option was earlier taking a lot of time and the details to be auto-filled were also not available sometime.

• This has been fixed now and the process is running quickly with correct details.

• Below are the steps to be taken for the same:

Login to investwell >> Invest online NSE / BSE >> Profile list >> IIN / UCC not available >> Action >> Complete IIN / UCC.

9. Portfolio Rebalancing Report:

• While generating the Portfolio Rebalancing Report, there was a “client not authenticated” error.

• This issue has now been resolved.

• Below are the steps to generate a Portfolio Rebalancing report.

Login to investwell >> go to client dashboard >> reports >> portfolio rebalancing.